Shipping policy

SDPMart ships the products across all the states in USA.

• Free Pickups and/or Free home deliveries are available in most of cities, please contact our local distributors.

Free Pickup:

1. When you place the Order please choose the option Customer pickup
2. Once Order is ready SDPMart will contact the customer (email/phone)

Free Shipping:

SDPMart ships across USA. No shipping charges for orders more than $25 (Order amount is calculated excluding any rice item lines).

Note: Currently all kind of rice is not available for shipping. Rice is available only for free delivery or pickup at the above said locations

Here is our detailed shipping & delivery policy.

By placing an order through this Website you will be agreeing to
the terms below. These are provided to ensure both parties are aware of and
agree upon this arrangement to mutually protect and set expectations on our
service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

1. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Payment for shipping will be collected
with the purchase.

This price will be the final price for shipping cost to the customer.

3.1 Return Due To Change Of Mind

No returns.

1. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally

No International Sales

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these

instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

4.5 P.O. Box Shipping

SDPMart will not ship to P.O. box addresses.

4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer

this service using courier services.

4.7 Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order. Will try to reach you before we dispatch the Order.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can investigate

1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be

able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

1. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.

1. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website.

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid
upon arrival in destination country. This varies by country, and SDPMart
encourage you to be aware of these potential costs before placing an order with us.

1. Cancellations

If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.